Privacy Policy

Important Notice
Please read this carefully regarding our Privacy Policy


Marketing. ValuTrac collects information on its publicly facing website for marketing purposes when you register or provide us personally identifiable information. The service collects for example: name, email address, phone number, and company name.

ValuTracOne. ValuTrac will collect your Information when you register and use its ValuTracOne appraiser portal to manage your information. The service collects for example: name, email address, and phone number.

ValuTrac Appraiser Directory. ValuTrac collects each registering appraiser’s information for inclusion in the ValuTrac Appraiser Directory (which is made available to all ValuTrac Software customers). The service collects for example: appraiser name, company name,address, license type, license number, if errors and omissions insurance is carried, ASC Status, HUD Roster Status, and Service area by state and county.

Customer’s Instance of the ValuTrac Web Based Service. Each customer of the ValuTrac web-based service will receive their own instance of our service, and they will collect certain user Information as part of their usage of such service.

Cookies. Our servers may retain information in cookies about your session when you enter and use our website.


Marketing. We use information for the purpose for which it was provided to us. (for example, product demonstrations or to contact you regarding our offerings).

ValuTracOne. We use the information for the purpose for which is was provided to us (for example, to provide our service).

ValuTrac Appraiser Directory. The ValuTrac Appraiser Directory provides ValuTrac customers access to a national appraiser directory so that they can search for appraiser service providers to potentially engage them for appraisal services.

Other Uses. We will use information in general to provide our service, support, and to improve our website and services.

Cookies. We use cookies to distinguish you from other users of our website for security and authentication purposes and also to track activity, such as page views and downloads. This helps us to provide you with a good experience when you browse our website and use or App or Services and this also allows us to improve the website, App and Services. This information is used solely to assist our website’s visitors gather the information they seek, and to improve the overall experience of visiting the VT website or service.

What are Cookies. Cookies are small text files that are placed on your device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. Cookies can be“persistent” or “session” cookies. We use persistent cookies and session cookies.

Persistent Cookies. A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user across our website (or in some cases across different websites) to be remembered. We use persistent cookies to save your login information for future logins.

Session Cookies. A session cookie allows us to link your actions during a browser session. We use session cookies to enable certain features of our website, App or Services, to better understand how you interact with our website. App or Services and to monitor aggregate usage by users and web traffic routing on our website. Unlike persistent cookies,session cookies are deleted from your computer when you log off and then close your browser.

Your Choice Regarding Cookies. You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies,however, you may not be able to use the whole of our website, or all functionality of the App or Services.

Aggregate Non-Identifiable Information. We use aggregate, non-identifiable information to improve our website and our service offerings.

Server Logs. Our server logs record system information when you view our website.

Email Marketing. You may receive marketing emails from us. You can always unsubscribe or opt-out of those emails at anytime.

Service Providers. We do not disclose Information to third parties, except to certain service providers as required that provide services to us (such as hosting providers and integrated partners).

Changes. If you need to change the information we have, you can modify that within the service offering you are using or contact your Customer's support or ValuTrac support department.


Legal Requirements. We may be required by law to disclose your Information, and we will try to take steps to limit any such disclosure.

Change of Ownership. If we sell part or substantially all of our assets, were acquired by merger, consolidation, sale of assets, or otherwise, Information would be one of the assets that would be transferred. You will be notified via email or a prominent notice on our website of any change in ownership or uses of your Information, as well as any choices you may have regarding your Information.


Application of this Policy. By registering on our website or using our service, you agree to comply with the terms of this Privacy Policy and that we may process your Information.

Industry Standard Security. While we use industry standard security measures to protect against the loss, misuse, and alteration of Information under our control, there is no guaranty that our service cannot be compromised.

Privacy Complaints. Contact Us First (Please): If you have a dispute or complaint about privacy practices, please first contact us regarding the issue. We will do our best to resolve it!

Contact: [email protected]
Physical Address: ValuTrac Software, Inc. 3131 Cross Timbers Road, Suite 100, Flower Mound, Texas 75028

Revisions to this Policy. We may change this policy at anytime. Notice of any significant revision will be called out on this Website for a period of time.

Last Revised January 5, 2023

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